My goal? Sign sponsors for 3 Willamette Valley American Marketing Association (WVAMA) events by June, 2011.
Sounds easy, right? 3 Sponsors — that’s like, what, 10 meetings?
Probably not.
If you want to get one customer, you must get X leads, convert them to Y prospects, go to Z meetings, and so on, where Z is less than Y is less than X.
RooshV wrote this concept about dating, but I’ve applied it to business, networking, sales, etc. — basically any medium where you’re converting potential customers to confirmed customers, the idea holds true. This concept is a method I use regularly to plan back from a specific SMART end goal to specific, weekly goals I can focus on.
A certain number of leads equals one customer, and that number will always be greater than one, sometimes significantly so. Tell me how many fresh prospects are in your phone and where your game is at and I’ll tell you how many customers you’ll get in the next month.
I have a clear understanding of the goal I’m working towards — 3 sponsors in 4 months — but I’m curious about how many leads I’ll need to approach to reach that goal.
This is the customer pipeline: Lead → Prospect → Meeting → Sponsor. As a customer moves through the pipeline, they move into the next segment of the pipeline at the segment conversion rate:
- Lead → Prospect: 1/3
- Prospect → Meeting: 2/5
- Meeting → Sponsor: 1/3
Note: I’m making assumptions about the conversion rate between lead / prospect / meeting / sponsor. If you think these are off, that’s cool. I’ll have more clarity on these figures once I start collecting data
To figure out the total conversion rate from lead to sponsor, we multiply the individual conversion rates together:
(1/3) * (2/5 )* (1/3) = 2/45.
For ever 45 leads I contact I’ll sign 2 sponsors.
To reach my goal of 3 sponsors, I’ll need to talk to (2/45)*X = 3 or 68 (67.5) leads.
Again, the big caveat — this calculation is based on a few assumptions:
- Conversion Points — The only conversion points in this pipeline are between lead, prospect, meeting, and sponsor. There could be more conversion points, each with their own challenges.
- Conversion Rates — The conversion rates are radical assumptions. As I start moving customers through the pipeline, I’ll have real figures I can use for this calculation. If the total conversion rate is lower than assumed (ex. 1/100 leads convert to sponsors), I’ll need to approach 300 leads to close 3 sponsor. If the conversion rate is higher than assumed (ex. 1/10 leads convert to sponsors), I’ll need to approach 30 leads to close 3 sponsor.
If I need to approach 68 leads to close 3 sponsors in the next 4 months, I’ll need to approach 17 leads/month or 4.25 leads/week. Great — that’s a really specific goal. The next step is to get in touch with our leads and start the sales process of learning how the WVAMA can help support and add value to their business.
p.s., Interested in advertising to marketers in Eugene, Oregon? Email me at kai@kaisdavis.com and let’s meet for coffee and chat.


